1. What type of personal data does Prominence Bank collect?
We collect only the data necessary to provide secure and compliant banking services. This includes your identification details, contact information, financial and transactional data, as well as communications with our institution.
2. Why does Prominence Bank collect my personal information?
We collect your information to open and manage accounts, process transactions, meet regulatory obligations, enhance our services, and maintain secure communications with you.
3. Does Prominence Bank share my personal data with third parties?
We do not sell or disclose your data to third parties for marketing purposes. We only share data with regulatory authorities, legal entities, and authorized service providers, and only under strict confidentiality agreements and legal requirements.
4. How does Prominence Bank protect my data?
Your data is protected through industry-standard encryption, strict access controls, regular monitoring, and secure infrastructure. We adhere to international data security protocols to maintain confidentiality and integrity.
5. Where is my data stored and processed?
Data may be processed in our primary jurisdiction (SCNRFP) and other international jurisdictions as required for service delivery. All transfers are handled with strong data protection safeguards in accordance with applicable legal frameworks.
6. Can I access or update my personal data?
Yes. You have the right to access, update, or correct your personal data. Please submit a formal request to our compliance team via email at helpdesk@prominencebank.com.
7. How long does Prominence Bank retain my data?
We retain personal data only for as long as necessary to fulfill contractual, regulatory, and operational obligations. Retention periods may vary depending on applicable laws and banking compliance requirements.
8. Can I request that my data be deleted?
In certain circumstances, you may request deletion of your data. However, due to legal, regulatory, and financial compliance obligations, certain records must be retained as mandated by law.
9. Does the Privacy Policy apply to website visitors as well as clients?
Yes. This policy applies to all individuals who interact with our website and services, whether or not they maintain a formal banking relationship with Prominence Bank.
10. Is Prominence Bank compliant with international data protection laws?
Yes. Prominence Bank adheres to globally recognized data privacy standards and frameworks, including the principles of confidentiality, necessity, proportionality, and consent-based processing.
11. How will I know if the Privacy Policy has changed?
We post all updates on our website with a revised “Last Updated” date. We encourage you to review the Privacy Policy periodically to remain informed of how your data is protected.
12. Who do I contact for privacy-related inquiries?
For any questions or concerns regarding your personal data, please contact:
Data Protection Officer
Prominence Bank
Email: helpdesk@prominencebank.com
Phone: +(44) 208 895 6493
Address:
Prominence Bank
Foreign Jurisdiction License No. 05052025-A
State of SCNRFP – ETMO Diplomatic Jurisdiction
0
0