No. Prominence Bank does not permit clients to initiate account closure at their discretion.
Account closure is managed exclusively by Prominence Bank’s internal Administration and Compliance departments and may only occur following internal review (including risk, AML/KYC, security controls) and in accordance with the Account Terms & Conditions accepted at onboarding and published in our FAQ.
Accounts maintaining a zero or negative balance with no activity for 90 consecutive days may be reviewed and closed by the Bank in line with compliance standards.
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