Security Archives - Prominence Bank

+(44) 208 895 6493 Mon - Fri 09:00 - 17:00 Centre Montpellier PB 788, Fomboni, Mwali, KM

Helpdesk@prominencebank.com

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Security

How can I send funds to my Prominence Bank account using cryptocurrency?

November 3, 2024admin

You can deposit funds using the following cryptocurrency wallets: • Crypto USDT Wallet (Tether TRC20): TPYjSzK3BbZRZAVhBoRZcdyzKpQ9NN6S6Y • Crypto BTC Wallet (Bitcoin network): 3FGg8FL4uGHNy6diioTXRpzRrotHsGvkx9 Important Note: To ensure your funds are credited correctly, please send a confirmation of the cryptocurrency transaction to our Account Department at account@prominencebank.com.

What is Bank Endorsement?

November 3, 2024admin

Bank endorsement is a form of guarantee provided by a bank, often used for negotiable instruments like banker’s acceptances or time drafts. It essentially assures the parties involved in a transaction that the individual or business has the bank’s backing, creating a sense of trust and security. Think of it this way: • The bank...

Can I talk to someone or can you provide a telephone number to talk to someone in the bank?

November 2, 2024admin

For any inquiries or assistance, we encourage you to contact our help desk at helpdesk@prominencebank.com. Our team is available 24/7 to respond to all your questions. Please kindly list your queries, and they will be addressed accordingly. Please note that we do not provide customer service via phone for security reasons. Utilizing our certified email...

What should I do if I forget my online banking password?

November 2, 2024admin

If you forget your password, you can use the “Forgot Password?” feature on our login page to reset it. Follow the instructions provided to regain access to your account.

Can I access my account online?

November 2, 2024admin

Yes, you can access your account online! Our online banking platform allows you to manage your account conveniently from anywhere with an internet connection.