+(44) 208 895 6493 Mon - Fri 09:00 - 17:00 Centre Montpellier PB 788, Fomboni, Mwali, KM
Helpdesk@prominencebank.com

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Prominence Bank
Prominence Bank does not provide debit cards, including Visa or MasterCard. All account access and transactions can be conducted through our secure 24/7 internet banking platform, which offers a comprehensive range of banking services at your convenience.
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Prominence Bank operates under a Class ‘A’ Banking License, which is essential for providing comprehensive banking services within the framework established by the governing authorities in Mwali. This license signifies our commitment to maintaining the highest standards of regulatory compliance and operational integrity. – License Number: B201918 – Regulatory Authority: Issued under the International Business Companies Act...
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We utilize our correspondence bank’s SWIFT code for transfers, which may vary depending on the currency of the transaction (USD or Euros). Please note that this information is accessible exclusively to our account holders and can be found within the internet banking platform under the “Funds Transfer” section.
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You can reach our customer service team through various channels to ensure you receive the assistance you need: 1. Phone: Call our customer service hotline at +(44) 208 895 6493. Our representatives are available [insert hours of operation] to help you with any inquiries. 2. Email: You can send us an email at helpdesk@prominencebank.com. We...
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No, there are no limits on wire transfers for SWIFT, SEPA, and cryptocurrency transactions. You can send and receive funds without restrictions on the amounts, allowing for flexibility in managing your larger financial transactions. However, for KTT (Telex) wire transfers, there are specific limits in place: – Minimum Tranche Size: 10 million – Maximum Tranche...
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Yes, we have a mobile banking app that allows you to manage your accounts, and send money conveniently from your smartphone. Stay in control of your finances with our mobile banking app.  Our app lets you: • Manage your accounts • Transfer money between accounts • Make payments and transfers • Update your personal details...
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If you forget your password, you can use the “Forgot Password?” feature on our login page to reset it. Follow the instructions provided to regain access to your account.  
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Prominence Bank does not charge upfront fees for any of our services. All of our fees are deducted from your bank account available balance only after we have provided a service to you.
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To open a KTT bank account with Prominence Bank, follow these steps: Complete the Personal or Business Bank Account Application: Open a Personal Bank Account Application here! Open a Business Bank Account Application here! Pay the minimal non-refundable opening fee of €25,000 via Swift wire transfer or Cryptocurrency (USDT). Please note that KTT cannot be...
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