Thank you for your interest in visiting our head office. As a digital bank, we operate exclusively online to ensure we provide our customers with efficient and convenient banking services. We do not have physical branch locations for customer visits or appointments. Our primary channel for customer support is through our 24/7 helpdesk email service....Read More
Locate Wire Transfer Instructions: Inside your online banking portal, there should be a specific area that details how to receive wire transfers, including KTT (Telex) transfers. This will typically include: Bank Name: Bank Address: Account Number: (Insert your bank account number) Account Name: (Insert the account holder name) KTT Telex Code: Bank Officer: Bank Officer...Read More
Prominence Bank does not provide debit cards, including Visa or MasterCard. All account access and transactions can be conducted through our secure 24/7 internet banking platform, which offers a comprehensive range of banking services at your convenience.Read More
Yes, we have a mobile banking app that allows you to manage your accounts, and send money conveniently from your smartphone. Stay in control of your finances with our mobile banking app. Our app lets you: • Manage your accounts • Transfer money between accounts • Make payments and transfers • Update your personal details...Read More
If you forget your password, you can use the “Forgot Password?” feature on our login page to reset it. Follow the instructions provided to regain access to your account. Read More
Yes, you can access your account online! Our online banking platform allows you to manage your account conveniently from anywhere with an internet connection.Read More
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