Prominence Bank Archives - Page 4 of 8

+(44) 208 895 6493 Mon - Fri 09:00 - 17:00 Centre Montpellier PB 788, Fomboni, Mwali, KM

Helpdesk@prominencebank.com

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Prominence Bank

Can I talk to someone or can you provide a telephone number to talk to someone in the bank?

November 2, 2024admin

For any inquiries or assistance, we encourage you to contact our help desk at helpdesk@prominencebank.com. Our team is available 24/7 to respond to all your questions. Please kindly list your queries, and they will be addressed accordingly. Please note that we do not provide customer service via phone for security reasons. Utilizing our certified email...

Can I visit Prominence Bank head office?

November 2, 2024admin

Thank you for your interest in visiting our head office. As a digital bank, we operate exclusively online to ensure we provide our customers with efficient and convenient banking services. We do not have physical branch locations for customer visits or appointments. Our primary channel for customer support is through our 24/7 helpdesk email service....

How can I wire funds via KTT Telex into my Prominence Bank account?

November 2, 2024admin

Locate Wire Transfer Instructions: Inside your online banking portal, there should be a specific area that details how to receive wire transfers, including KTT (Telex) transfers. This will typically include: Bank Name: Bank Address: Account Number: (Insert your bank account number) Account Name: (Insert the account holder name) KTT Telex Code: Bank Officer: Bank Officer...

What is the KTT Telex code for Prominence Bank?

November 2, 2024admin

KTT Telex Code: (051) 210567 PROMIN G

Does Prominence Bank offer credit and debit cards?

November 2, 2024admin

Prominence Bank does not provide debit cards, including Visa or MasterCard. All account access and transactions can be conducted through our secure 24/7 internet banking platform, which offers a comprehensive range of banking services at your convenience.

What is the bank license number for Prominence Bank?

November 2, 2024admin

Prominence Bank operates under a Class ‘A’ Banking License, which is essential for providing comprehensive banking services within the framework established by the governing authorities in Mwali. This license signifies our commitment to maintaining the highest standards of regulatory compliance and operational integrity. – License Number: B201918 – Regulatory Authority: Issued under the International Business Companies Act...

What is the SWIFT code for Prominence Bank?

November 2, 2024admin

We utilize our correspondence bank’s SWIFT code for transfers, which may vary depending on the currency of the transaction (USD or Euros). Please note that this information is accessible exclusively to our account holders and can be found within the internet banking platform under the “Funds Transfer” section.

How can I contact customer service?

November 2, 2024admin

You can reach our customer service team through various channels to ensure you receive the assistance you need: 1. Phone: Call our customer service hotline at +(44) 208 895 6493. Our representatives are available [insert hours of operation] to help you with any inquiries. 2. Email: You can send us an email at helpdesk@prominencebank.com. We...

Are there limits on wire transfers?

November 2, 2024admin

No, there are no limits on wire transfers for SWIFT, SEPA, and cryptocurrency transactions. You can send and receive funds without restrictions on the amounts, allowing for flexibility in managing your larger financial transactions. However, for KTT (Telex) wire transfers, there are specific limits in place: – Minimum Tranche Size: 10 million – Maximum Tranche...

Does Prominence Bank have mobile banking?

November 2, 2024admin

Yes, we have a mobile banking app that allows you to manage your accounts, and send money conveniently from your smartphone. Stay in control of your finances with our mobile banking app. Our app lets you: • Manage your accounts • Transfer money between accounts • Make payments and transfers • Update your personal details...