Absolutely! Prominence Bank offers a comprehensive and versatile banking experience. You can seamlessly receive funds through KTT Telex, a reliable and efficient method for transferring large sums of money. Once the funds are in your account, you have the flexibility to make payments to any bank globally using wire transfers via IBAN or SWIFT. This...Read More
We are pleased to inform you that Prominence Bank’s services are available worldwide, with no country restrictions. This allows us to serve clients across various regions, including the USA and Europe, without limitations.Read More
Yes, Prominence Bank accepts all types of KTT transactions. We provide comprehensive KTT services to all account holders. You do not need to be concerned about whether the originating system is analog or digital. If you wish to received a funds transfer or communicate with another bank via the KTT system, simply provide the necessary...Read More
Yes, you can receive different currencies into your Prominence Bank account. However, please note that exchange and conversion rates may apply to your account. For example, the KTT conversion rate incurs a fee of 0.4%. While it is possible to receive funds in different currencies, we recommend using your account’s designated currency to avoid these...Read More
For any inquiries or assistance, we encourage you to contact our help desk at helpdesk@prominencebank.com. Our team is available 24/7 to respond to all your questions. Please kindly list your queries, and they will be addressed accordingly. Please note that we do not provide customer service via phone for security reasons. Utilizing our certified email...Read More
Thank you for your interest in visiting our head office. As a digital bank, we operate exclusively online to ensure we provide our customers with efficient and convenient banking services. We do not have physical branch locations for customer visits or appointments. Our primary channel for customer support is through our 24/7 helpdesk email service....Read More
Locate Wire Transfer Instructions: Inside your online banking portal, there should be a specific area that details how to receive wire transfers, including KTT (Telex) transfers. This will typically include: Bank Name: Bank Address: Account Number: (Insert your bank account number) Account Name: (Insert the account holder name) KTT Telex Code: Bank Officer: Bank Officer...Read More
Prominence Bank does not provide debit cards, including Visa or MasterCard. All account access and transactions can be conducted through our secure 24/7 internet banking platform, which offers a comprehensive range of banking services at your convenience.Read More
Prominence Bank operates under a Class ‘A’ Banking License, which is essential for providing comprehensive banking services within the framework established by the governing authorities in Mwali. This license signifies our commitment to maintaining the highest standards of regulatory compliance and operational integrity. – License Number: B201918 – Regulatory Authority: Issued under the International Business Companies Act...Read More
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