+(44) 208 895 6493 Mon - Fri 09:00 - 17:00 Centre Montpellier PB 788, Fomboni, Mwali, KM
Helpdesk@prominencebank.com

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Prominence Bank
At Prominence Bank, we prioritize the confidentiality and security of our clients’ financial information. If you are not an account holder, we are unable to provide transaction details or banking information. We kindly advise you to directly contact your sender or receiver who holds an account with our bank, as they have access to all...
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Prominence Bank does not provide information to individuals who are not account holders. All relevant details and banking operations, including funds transfers, are available exclusively through our internet banking platform under the “Funds Transfer” section.
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No, Prominence Bank does not sign Purchase Guarantee Letters (PGL) or Bank Payment Undertakings (BPU) after the execution of a Deed of Agreement (DOA) with an account holder. These agreements are strictly between the transacting parties. We recommend that clients consult with their legal and financial advisors to ensure full compliance with all regulations before...
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Yes, Prominence Bank accepts and facilitates KTT transactions for its account holders. To initiate a KTT transfer, an account holder must request activation of the KTT service, which is typically processed within 24 hours without additional costs.
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Prominence Bank operates under a Class A Full Bank License (License No. B2019018) issued by the Autonomous Island of Mwali, part of the KM Union. Our Bank License Registrar Office is located at Centre Montpellier PB 788, Fomboni, Island of Mwali, KM.
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All accounts will be opened with Prominence Bank, under the jurisdiction of KM Union. This ensures compliance with our internal regulations and financial structuring.
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Yes, after depositing cryptocurrency into your account, you can withdraw funds in USD or Euro, depending on your account’s currency settings.
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We want to inform you that any funds received through the Crypto Currency channel will incur a 2% network fee if the account holder does not have a cryptocurrency account. This fee will be deducted from the total amount received, and the remaining funds will be credited as cash into your savings account’s available balance.
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Yes, once your cryptocurrency is deposited into your account, we can convert it into fiat currency, such as USD or Euro, based on your account currency.
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You can deposit cryptocurrencies like USDT (Tether) or BTC (Bitcoin) into your Prominence Bank account.
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