online banking Archives - Prominence Bank

+(44) 208 895 6493 Mon - Fri 09:00 - 17:00 Centre Montpellier PB 788, Fomboni, Mwali, KM

Helpdesk@prominencebank.com

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online banking

What should I do if I forget my online banking password?

March 9, 2025admin

Clients can reset their password through the secure online banking portal. In case of further issues, they can contact customer support via email.

What types of accounts does Prominence Bank offer (personal, business, etc.)?

March 9, 2025admin

Prominence Bank provides Personal and Business bank accounts, as well as specialized accounts like Cryptocurrency Accounts and Custodial Accounts for financial instruments.

Who can open an account with Prominence Bank?

March 9, 2025admin

Both individuals and corporate entities can open accounts with Prominence Bank. However, all applicants must meet compliance requirements, including KYC verification.

Where is Prominence Bank located and under what license does it operate?

March 9, 2025admin

Prominence Bank is registered in the Autonomous Island of Mwali (KM Union) and holds a Class ‘A’ Full Banking License. It does not have physical branches, operating solely through secure online platforms.

What is Prominence Bank?

March 9, 2025admin

Prominence Bank is a fully digital international bank that operates entirely online. It is licensed in the KM Union and provides banking services to corporations, entrepreneurs, and high-net-worth individuals worldwide.

Can non-account holders obtain information about banking operations or fund transfers?

March 1, 2025admin

Prominence Bank does not provide information to individuals who are not account holders. All relevant details and banking operations, including funds transfers, are available exclusively through our internet banking platform under the “Funds Transfer” section.

Can I visit Prominence Bank head office?

November 2, 2024admin

Thank you for your interest in visiting our head office. As a digital bank, we operate exclusively online to ensure we provide our customers with efficient and convenient banking services. We do not have physical branch locations for customer visits or appointments. Our primary channel for customer support is through our 24/7 helpdesk email service....

How can I wire funds via KTT Telex into my Prominence Bank account?

November 2, 2024admin

Locate Wire Transfer Instructions: Inside your online banking portal, there should be a specific area that details how to receive wire transfers, including KTT (Telex) transfers. This will typically include: Bank Name: Bank Address: Account Number: (Insert your bank account number) Account Name: (Insert the account holder name) KTT Telex Code: Bank Officer: Bank Officer...

Does Prominence Bank offer credit and debit cards?

November 2, 2024admin

Prominence Bank does not provide debit cards, including Visa or MasterCard. All account access and transactions can be conducted through our secure 24/7 internet banking platform, which offers a comprehensive range of banking services at your convenience.

Does Prominence Bank have mobile banking?

November 2, 2024admin

Yes, we have a mobile banking app that allows you to manage your accounts, and send money conveniently from your smartphone. Stay in control of your finances with our mobile banking app. Our app lets you: • Manage your accounts • Transfer money between accounts • Make payments and transfers • Update your personal details...