customer support Archives - Prominence Bank

+(44) 208 895 6493 Mon - Fri 09:00 - 17:00 Centre Montpellier PB 788, Fomboni, Mwali, KM

Helpdesk@prominencebank.com

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customer support

Can I talk to someone or can you provide a telephone number to talk to someone in the bank?

November 2, 2024admin

For any inquiries or assistance, we encourage you to contact our help desk at helpdesk@prominencebank.com. Our team is available 24/7 to respond to all your questions. Please kindly list your queries, and they will be addressed accordingly. Please note that we do not provide customer service via phone for security reasons. Utilizing our certified email...

Can I visit Prominence Bank head office?

November 2, 2024admin

Thank you for your interest in visiting our head office. As a digital bank, we operate exclusively online to ensure we provide our customers with efficient and convenient banking services. We do not have physical branch locations for customer visits or appointments. Our primary channel for customer support is through our 24/7 helpdesk email service....

What is the KTT Telex code for Prominence Bank?

November 2, 2024admin

KTT Telex Code: (051) 210567 PROMIN G

Does Prominence Bank offer credit and debit cards?

November 2, 2024admin

Prominence Bank does not provide debit cards, including Visa or MasterCard. All account access and transactions can be conducted through our secure 24/7 internet banking platform, which offers a comprehensive range of banking services at your convenience.

How can I contact customer service?

November 2, 2024admin

You can reach our customer service team through various channels to ensure you receive the assistance you need: 1. Phone: Call our customer service hotline at +(44) 208 895 6493. Our representatives are available [insert hours of operation] to help you with any inquiries. 2. Email: You can send us an email at helpdesk@prominencebank.com. We...