+(44) 208 895 6493 Mon - Fri 09:00 - 17:00 Centre Montpellier PB 788, Fomboni, Mwali, KM
Helpdesk@prominencebank.com

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Customer Assistance
Thank you for your interest in visiting our head office. As a digital bank, we operate exclusively online to ensure we provide our customers with efficient and convenient banking services. We do not have physical branch locations for customer visits or appointments. Our primary channel for customer support is through our 24/7 helpdesk email service....
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Locate Wire Transfer Instructions: Inside your online banking portal, there should be a specific area that details how to receive wire transfers, including KTT (Telex) transfers. This will typically include: Bank Name:  Bank Address:  Account Number: (Insert your bank account number) Account Name: (Insert the account holder name) KTT Telex Code:  Bank Officer:  Bank Officer...
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