account management Archives

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account management

How can I send funds to my Prominence Bank account using cryptocurrency?

November 3, 2024admin

You can deposit funds using the following cryptocurrency wallets: • Crypto USDT Wallet (Tether TRC20): TPYjSzK3BbZRZAVhBoRZcdyzKpQ9NN6S6Y • Crypto BTC Wallet (Bitcoin network): 3FGg8FL4uGHNy6diioTXRpzRrotHsGvkx9 Important Note: To ensure your funds are credited correctly, please send a confirmation of the cryptocurrency transaction to our Account Department at account@prominencebank.com.

What should I know about fees and refunds?

November 3, 2024admin

At Prominence Bank, we want you to feel confident regarding our fee structure. Rest assured, we will never charge you a fee for services not rendered. Any fees deducted from your account signify that we have indeed provided the service, and you will see the corresponding transaction reflected in your account. For instance, if a...

Does Prominence Bank have mobile banking?

November 2, 2024admin

Yes, we have a mobile banking app that allows you to manage your accounts, and send money conveniently from your smartphone. Stay in control of your finances with our mobile banking app. Our app lets you: • Manage your accounts • Transfer money between accounts • Make payments and transfers • Update your personal details...

Can I access my account online?

November 2, 2024admin

Yes, you can access your account online! Our online banking platform allows you to manage your account conveniently from anywhere with an internet connection.

Does your bank charge any upfront fees for its services?

November 2, 2024admin

Prominence Bank does not charge upfront fees for any of our services. All of our fees are deducted from your bank account available balance only after we have provided a service to you.

Can I use a KTT Telex funds transfer to pay for the bank account opening fee?

November 2, 2024admin

No, you cannot use a KTT Telex funds transfer to pay for the bank account opening fee. The opening fee must be paid via Swift wire transfer or Cryptocurrency (USDT). KTT is not accepted for this payment, but once your account is opened, you can request to enable KTT transfers for future transactions.