FAQ
Account Opening & Types (4)
No. The non-refundable €25,000 account opening fee is mandatory and covers enhanced privacy, security infrastructure, and international services. It cannot be waived or deducted from future transfers.


No. The opening fee must be prepaid via SWIFT or USDT, and cannot be paid via KTT or deducted from future transfers.


- Complete the Personal or Business application online.
- Pay the €25,000 non-refundable opening fee via SWIFT or USDT (KTT cannot be used).
- After payment confirmation, your account is activated within 72 business hours.
- KTT transfers can be enabled upon request at no additional cost (typically within 24 hours). A minimum balance must be maintained as set out in your account terms.Â


Prominence Bank charges a mandatory, non-refundable €25,000 account opening fee for all new accounts. This fee cannot be waived under any circumstances. It covers the costs of the Bank’s enhanced security systems, privacy protections, compliance infrastructure, and specialized banking services designed for high-net-worth clients. These measures ensure a secure, private, and exclusive banking environment that differentiates Prominence Bank from conventional financial institutions. Unlike many banks, Prominence Bank’s model prioritizes bespoke, high-standard service and robust infrastructure, which this one-time opening fee directly supports.


Fees & Transaction Policies (18)
Yes. Outgoing international wire transfers usually have a fee, typically around 1% plus SWIFT costs. Incoming KTT transactions incur a 1.5% fee.


No. The non-refundable €25,000 account opening fee is mandatory and covers enhanced privacy, security infrastructure, and international services. It cannot be waived or deducted from future transfers.


While we recognize the importance of transparency in financial transactions, please be advised that fees incurred from KTT transactions are strictly non-refundable in accordance with Prominence Bank’s policies.
We kindly request that clients refrain from submitting refund requests for services already rendered, regardless of any issues involving their remitter, as such requests are not consistent with our banking policy.
Prominence Bank does not impose upfront fees; charges apply only after a specific service has been completed. When a KTT transaction—of any type—is credited to your account, the applicable fees will be assessed. By authorizing your account to receive KTT transactions, you acknowledge and accept full responsibility for all incoming transactions and the associated charges.


No, you cannot use a KTT Telex funds transfer to pay for the bank account opening fee. The opening fee must be paid via Swift wire transfer or Cryptocurrency (USDT). KTT is not accepted for this payment, but once your account is opened, you can request to enable KTT transfers for future transactions.


No. The opening fee must be prepaid via SWIFT or USDT, and cannot be paid via KTT or deducted from future transfers.


No, you cannot open an account without paying the bank account opening fee upfront. The bank account opening fee must be prepaid before you can gain access to a bank account with Prominence Bank. Unfortunately, you will not be able to use your first funds transfer to cover the bank account opening fee. Please ensure that you have the appropriate amount to cover this fee before initiating the account opening process.


- Complete the Personal or Business application online.
- Pay the €25,000 non-refundable opening fee via SWIFT or USDT (KTT cannot be used).
- After payment confirmation, your account is activated within 72 business hours.
- KTT transfers can be enabled upon request at no additional cost (typically within 24 hours). A minimum balance must be maintained as set out in your account terms.Â


No. While the application fee is listed as non-refundable, it is important to note that Prominence Bank maintains a 100% account opening success rate provided all submitted documentation is complete, accurate, and legally compliant. As long as these conditions are met, your account will be successfully opened. Therefore, your fee is not at risk if the application is properly prepared.


We want to inform you that any funds received through the Crypto Currency channel will incur a 2% network fee if the account holder does not have a cryptocurrency account. This fee will be deducted from the total amount received, and the remaining funds will be credited as cash into your savings account’s available balance.


Upfront Fee vs. Available Balance
Upfront Fee
An upfront fee is a one-time charge required by a bank or financial institution before a service is initiated or a product is delivered. This fee is paid in advance and is generally non-refundable. It may cover administrative costs, application processing, or documentation.
Example: When applying for a mortgage, you may be required to pay an upfront fee of €1,000 at the start of the process. This fee would be deducted from the total amount owed if the application is approved.
Available Balance
Your available balance is the amount of funds in your bank account that you can immediately access or withdraw. This figure reflects any pending transactions, holds, or restrictions on deposits. Maintaining a sufficient available balance ensures that transactions—such as payments, withdrawals, or transfers—can be completed without incurring overdraft or insufficient funds fees.
Summary:
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Upfront Fee: Pre-payment for a service or product, paid before delivery.
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Available Balance: The actual, accessible funds in your account at a given time.
Understanding the distinction between these two concepts is essential for effective financial management and ensuring you have adequate funds to meet your obligations.


Prominence Bank does not charge fees for services not rendered. Fees (e.g., KTT transaction fees, account maintenance) are only deducted after a service is successfully completed. In the rare event of service failure, refunds are processed after compliance review when applicable.


All incoming KTT transactions incur a 1.5% fee on the face value received. We cannot pre-confirm the content of incoming KTTs; ensure sufficient available balance to cover fees before crediting. KTT-related fees are non-refundableonce charged.Â


All KTT Telex transactions are subject to a 1.5% fee on the face value received. This applies to all transaction types, including bank instruments, bank guarantees (BG), standby letters of credit (SBLC), and funds transfers.
In accordance with bank policy, Prominence Bank cannot determine the type or nature of any KTT received via the KTT Telex system until the transaction is fully downloaded and credited to the account holder’s profile. Therefore, any client intending to use KTT Telex services must have the financial capacity to cover the applicable fees before the service is provided.
While no upfront fees are charged, account holders must maintain a sufficient available balance to cover the KTT Telex fees prior to the crediting of any transaction. Clients utilizing these services are generally high-net-worth individuals who have the necessary resources to meet all associated obligations.
Example:
If you receive an SBLC via KTT Telex with a face value of USD 500 million, the banking fee at 1.5% would be USD 7.5 million. If your account does not have the available balance to cover this fee, it would result in a significant negative balance and could trigger Non-Sufficient Funds (NSF) penalties. This would adversely affect our banking records with regulatory agencies and place your account in severe delinquency.
Important:
Ensure your account has sufficient funds to cover all associated fees before initiating any KTT transaction to avoid negative balances and penalties.


Yes, there are various fees associated with maintaining an account at Prominence Bank. These fees may vary depending on the type of account you hold and the services you utilize. Understanding these charges is essential for effective account management.
Common Fees Include:
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Monthly Maintenance Fee: Charged monthly to maintain your account.
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Overdraft Fees: Applied when withdrawals exceed your available balance, helping to manage overdrafts.
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Wire Transfer Fees: Assessed for sending or receiving funds via wire transfer, both domestically and internationally.
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Insufficient Funds Fee: Charged for transactions returned due to insufficient funds in your account.
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Foreign Transaction Fee: Applied to purchases made in a foreign currency to cover related processing costs.
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Minimum Balance Fee: Incurred if your account balance falls below the required minimum threshold.
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Inactivity Fee: Charged when an account remains inactive for a designated period to encourage account activity.
For a complete list of all fees associated with your account, please refer to the publicly available Prominence Bank Basic Fees.


Prominence Bank will credit to your account any funds or instruments successfully received via KTT transfer. However, the Bank does not verify, confirm, or guarantee the details, content, or authenticity of incoming KTT transactions — only you and the remitter know the specifics.
You, as the account holder, bear full responsibility for all KTT transactions initiated to your account, including any arrangements with third parties. The Bank will not be liable for, nor intervene in, any disputes or issues related to these transactions.
A 1.5% banking fee applies to all received KTT transfers and must be available in your account prior to processing. If your account is delinquent or does not meet the minimum balance requirement ($/€ 5,000 for personal accounts or $/€ 10,000 for business accounts), or if the 1.5% fee is not covered, the Bank will not process the KTT transaction.
All fees are non-refundable once a KTT transaction is initiated. Pending transfers will not be processed until the account is in good standing, the required fee is covered, and compliance conditions are met. The Bank makes no promise or guarantee as to the outcome, value, or timing of any KTT transfer.


Prominence Bank charges a mandatory, non-refundable €25,000 account opening fee for all new accounts. This fee cannot be waived under any circumstances. It covers the costs of the Bank’s enhanced security systems, privacy protections, compliance infrastructure, and specialized banking services designed for high-net-worth clients. These measures ensure a secure, private, and exclusive banking environment that differentiates Prominence Bank from conventional financial institutions. Unlike many banks, Prominence Bank’s model prioritizes bespoke, high-standard service and robust infrastructure, which this one-time opening fee directly supports.


KTT is automatically enabled once your account is active, at no extra charge. While we credit incoming funds once received, we do not verify remitter details or transaction content beforehand. Clients must ensure sufficient balance to cover the 1.5% KTT fee and maintain account standing to avoid delays.


The fee reflects the comprehensive suite of premium services Prominence Bank provides, including:
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Secure, Anonymous Account Management: We prioritize client discretion and privacy, ensuring that all financial transactions are safeguarded with the highest level of confidentiality.
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International Banking Infrastructure: Our global network of trusted correspondent banks enables efficient and seamless international transfers.
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Robust Security Measures: We continually invest in advanced security protocols and technologies to protect your assets and preserve the integrity of your accounts.
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Unparalleled Discretion: All transactions are processed through trust accounts, guaranteeing complete confidentiality and protection of personal and financial information.

