While we recognize the importance of transparency in financial transactions, please be advised that fees incurred from KTT transactions are strictly non-refundable in accordance with Prominence Bank’s policies.
We kindly request that clients refrain from submitting refund requests for services already rendered, regardless of any issues involving their remitter, as such requests are not consistent with our banking policy.
Prominence Bank does not impose upfront fees; charges apply only after a specific service has been completed. When a KTT transaction—of any type—is credited to your account, the applicable fees will be assessed. By authorizing your account to receive KTT transactions, you acknowledge and accept full responsibility for all incoming transactions and the associated charges.
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