For any inquiries or assistance, please contact our Help Desk at helpdesk@prominencebank.com. Our team is available 24/7 to respond to your questions. Kindly submit your queries in writing, and they will be addressed promptly.
Please note that, for security reasons, Prominence Bank does not provide customer service by telephone. Using our certified email channel ensures that you receive accurate, verified responses and maintains a secure record of all communications, enabling us to continuously enhance our service quality.
We look forward to assisting you.