Effective Date: 05 June 2019

Last Updated: 29 May 2025

At Prominence Bank, we are committed to transparency and compliance with international privacy standards. This Cookie Policy explains how and why cookies and similar tracking technologies are used on www.prominencebank.com(“our Website”), and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit websites. They help websites remember information about your visit, such as your preferred language and other settings, making your next visit easier and more useful.

2. Why We Use Cookies

We use cookies to:

• Ensure the proper and secure functioning of our Website.

• Enhance user experience and personalize content.

• Analyze traffic and usage to improve performance and services.

• Comply with regulatory and security requirements.

3. Types of Cookies We Use

Type	Purpose
Strictly Necessary Cookies	These are essential for the functioning of our Website, enabling core features such as secure login and account access.
Performance Cookies	These cookies collect anonymous data for statistical analysis on how users interact with the Website, helping us improve its functionality.
Functionality Cookies	These allow the Website to remember user preferences and choices (e.g., language, region) to provide a customized experience.
Targeting/Advertising Cookies	Not currently in use. Prominence Bank does not use third-party advertising cookies.

4. Third-Party Cookies

We may use third-party analytics services such as Google Analytics to understand user behavior. These services may place their own cookies in accordance with their respective privacy policies. We do not allow third parties to collect your personal data for their own marketing purposes via cookies.

5. Your Cookie Choices

You can manage or disable cookies at any time by adjusting your browser settings. Please note that disabling certain cookies may impact your ability to use some features of our Website.

• For Chrome: https://support.google.com/chrome/answer/95647

• For Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies

• For Safari: https://support.apple.com/en-us/HT201265

• For Microsoft Edge: https://support.microsoft.com/en-us/help/4027947

6. Consent

By continuing to use our Website, you consent to our use of cookies in accordance with this policy unless you have disabled them through your browser settings.

7. Changes to This Policy

Prominence Bank reserves the right to update this Cookie Policy periodically. Any changes will be posted on this page with an updated effective date.

8. Contact Us

For any questions regarding this Cookie Policy or our data practices, please contact:

Email: helpdesk@prominencebank.com

Phone: +(44) 208 895 6493

Mailing Address:

Prominence Bank

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