Can the sending bank organize a phone call or Zoom meeting with Prominence Bank to discuss a KTT transfer?

No. Prominence Bank does not initiate or participate in phone calls or Zoom meetings regarding KTT (Key Tested Telex) transfers. This policy ensures the highest levels of security, prevents potential fraud, and maintains a clear, auditable communication trail.

If the sending bank requires verification or formal coordination, they must submit their request via official KTT message, bank-to-bank, in accordance with international banking standards. This is the only accepted method for initiating or confirming KTT-related procedures with Prominence Bank.