If you have provided your KTT instructions to your remitter, it is your responsibility to fully understand and manage the nature of the transactions being sent to your account. Prominence Bank is not involved in these transactions and cannot comment on or verify the specifics of what is being sent by your remitter.
We reiterate that:
1. Your remitter’s actions are not our concern. Any agreements, terms, or instructions exchanged between you and your remitter are solely your responsibility.
2. A KTT transaction if it is currently pending on your account will not be processed, downloaded, or reviewed by Prominence Bank if your account it is in delinquent status and in good standing.