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Helpdesk@prominencebank.com

Policy on KTT Transactions

To further clarify, Prominence Bank will credit your account with whatever is received, as per the instructions provided by the remitter’s bank. However:

• We do not guarantee the nature of any transaction initiated by another banking institution or any remitter.
• We do not get involved in transactions initiated by you or your remitter, nor do we provide guarantees for their outcomes.
• It is solely your responsibility to be fully informed of the transactions you or your remitter initiate.

You cannot rely on Prominence Bank to verify or confirm what is being sent to your account before it is been download it and processed. Only you and your remitter can provide this information.

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