Can I talk to someone or can you provide a telephone number to talk to someone in the bank?

For any inquiries or assistance, we encourage you to contact our help desk at helpdesk@prominencebank.com. Our team is available 24/7 to respond to all your questions. Please kindly list your queries, and they will be addressed accordingly.

Please note that we do not provide customer service via phone for security reasons. Utilizing our certified email ensures you receive accurate responses while also maintaining a record of all communications, which helps us enhance our customer service.

We look forward to assisting you!