Prominence Bank is committed to safeguarding the privacy and confidentiality of our clients’ personal and financial information. This Privacy Policy outlines our practices concerning the collection, use, and protection of your data in accordance with international banking standards and the regulatory framework of the State of SCNRFP.
We collect and process personal data necessary to provide our banking services, including:
Personal Identification Information: Name, date of birth, nationality, passport/ID details, and contact information.
Financial Information: Account history, transaction records, account balances, and credit card usage.
Third-Party Information: Data received from credit agencies, government and regulatory authorities, and other relevant entities.
Application and Communication Data: Information provided through applications, emails, and other communications.
Your personal data is used to:
Provide and manage banking services and accounts.
Process transactions and payments.
Comply with legal and regulatory obligations.
Enhance our services and customer experience.
Communicate with you regarding your account and our services.
We implement robust security measures to protect your personal data, including:
Encryption: SSL 256-bit encryption to secure data transmission.
Access Controls: Strict access controls to prevent unauthorized access.
Regular Monitoring: Continuous monitoring of systems to detect and prevent security breaches.
Data Integrity: Procedures to ensure data accuracy and integrity.
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
We do not disclose your personal information to third parties without your consent, except as required by law or as necessary to provide our services. This includes disclosures to:
Regulatory and government authorities as mandated by law.
Service providers who assist in our operations under strict confidentiality agreements.
Given our international operations, your personal data may be transferred to and processed in countries outside of your jurisdiction. We ensure that such transfers are conducted in compliance with applicable data protection laws and that your data remains protected.
You have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data, subject to legal and contractual obligations.
Object to or restrict the processing of your data under certain circumstances.
Withdraw consent where processing is based on consent.
To exercise these rights, please contact us at helpdesk@prominencebank.com.
Our website uses cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: helpdesk@prominencebank.com
Phone: +(44) 208 895 6493
Address:
Prominence Bank
State of SCNRFP
Bank License Registrar Office
Bank Licensing Division
Operating under Foreign Jurisdiction License No. 05052025-A
Diplomatic Jurisdiction – ETMO (Extraterritorial Trade Mission Office)